E-commerce website sales

Client

Balloon Expressions

Industry: online retail, party decoration provider, event designer

Problem

  • Client’s e-commerce website didn’t integrate with their accounting system.
  • Lacked inventory management tracking – unable to check if stocks were low
  • Unable to determine their product profit margin;
  • Client had a lot of customers calling in to describe their orders, instead of customers submitting their orders on client’s website;
  • Orders could not be sorted out by due date (pickup / delivery / shipping date);
  • E-commerce system could not display orders via calendar view;
  • Unable to track outstanding sales invoices

How we helped

We re-configured their e-commerce website; and the results were as follows:

  • all customers began using their online website to submit orders – reducing phone calls;
  • inventory management tracking was improved;
  • product profit margin, inventory, etc were able to be tracked;
  • e-commerce system integrated with their accounting system;
  • backend coding to make orders sorted out by due date order.

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